Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect:

• Your name
• Phone number
• Email address
• Physical address or service location
• Project details you choose to include in your message

We use a third-party form service (Tally) to process contact form submissions. Information you submit through our contact form is handled according to Tally's privacy practices in addition to this policy.

Information Collected Automatically

When you visit our website, certain information is collected automatically through analytics tools and standard web server logs, including:

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent on each page
• Date and time of each visit

This information is collected in aggregate and is not linked to your personal identity unless you have also submitted a contact form.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and analyze how visitors use the site. Analytics cookies help us understand which pages are most useful and how visitors arrive at our site. You can disable cookies in your browser settings, though some features of the website may not function as intended as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule a free estimate visit
• To communicate with you about your project, including follow-up after an estimate
• To improve our website and understand how visitors use it
• To comply with legal obligations

We do not use your information for automated marketing campaigns or sell your information to third parties for their own marketing purposes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers that help us operate our website and process form submissions (such as Tally), who are contractually bound to handle your information securely
• Analytics providers (such as Google Analytics) that help us understand website traffic, operating under data processing agreements
• Law enforcement or government authorities if required by law or a valid legal process

4. Data Retention

We retain personal information you submit through our contact forms for as long as it is needed to respond to your inquiry and, if you become a customer, to manage our business relationship with you. If we do not enter into a business relationship, we typically retain your contact information for no longer than 2 years. Website analytics data is retained in aggregate form and is not linked to individual identities.

5. Your Rights

Depending on your location, you may have rights under applicable privacy law regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to certain legal exceptions
• The right to opt out of any marketing communications we may send

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8 below.

6. Third-Party Links

Our website may contain links to third-party websites, including Google Maps embeds and other external resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Security

We take reasonable steps to protect the personal information you provide to us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of the page. Continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.